Returns & Exchanges
Bloom Perfumery London strives for your complete satisfaction; however, due to hygiene standards, we can only accept returns on unopened, unused, and original-sealed fragrance bottles within 14 days of delivery. Please note that discovery sets and individual samples are non-returnable and final sale.
Initiate Your Request
Contact our boutique customer service team via email with your order number and reason for return to receive a Return Authorization.
Secure Packaging
Carefully pack the unopened perfume in its original box and shipping carton to ensure the delicate glass arrives back to us undamaged.
Dispatch the Parcel
Send your return using a tracked and insured courier service to our London boutique address provided in your authorization email.
Quality Inspection & Refund
Once our scent experts verify the seal is intact, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing